Privacy Policy
Effective October 16, 2026
Who we are
A Friendly Face Autism Treatment Services (“A Friendly Face,” “we,” “us”) provides ABA therapy and related services for children on the autism spectrum and their families. Our headquarters is at 1887 Richmond Ave, Staten Island, NY 10314. This policy explains how we handle information collected through our website, affautism.com.
Information we collect
Information you give us. When you use our contact form, our new client application or our job application, we collect what you enter, such as your name, email address, phone number and message. The intake and job applications may also ask for information about your child, insurance or work history, and for documents you choose to upload.
Information collected automatically. Like most websites, our servers and service providers record technical information such as your IP address, browser type, the pages you visit and the date and time of your visit. We also use cookies and similar technologies, described below.
How we use information
- To respond to your questions and requests
- To review applications for services and contact you about intake, tours and scheduling
- To review job applications
- To operate, secure and improve our website
- To comply with legal obligations
Health information
Please don’t send detailed medical information through our general contact form. Health information you provide as a client of A Friendly Face is protected under federal and state privacy laws, including HIPAA, and is handled according to our client privacy practices, which our office can provide on request.
Forms and third-party services
We use trusted service providers to run parts of our website, and they process information on our behalf:
- Jotform hosts our new client application and job application.
- GoDaddy hosts our website, and Cloudflare helps deliver and protect it.
- Meta (Facebook and Instagram): our pages may include Facebook videos, a Facebook chat feature, links to our social profiles and a Meta Pixel that measures visits from Facebook ads.
- YouTube videos are embedded in privacy-enhanced mode.
- Google Maps opens when you choose “Directions” for one of our locations.
These services have their own privacy policies, which govern the information they collect.
Cookies
Cookies are small files stored by your browser. We and the services above use them to keep the site working, remember preferences, protect against spam and understand how visitors use the site. You can block or delete cookies in your browser settings; some features may not work without them.
How we share information
We do not sell your personal information. We share it only with service providers who help us operate our website and services, when you ask us to, or when required by law or to protect the rights and safety of our clients, staff and others.
How long we keep information
We keep information only as long as needed for the purposes described here, or as required by law. Client records are kept according to the record-keeping rules that apply to healthcare providers.
Security
We use reasonable safeguards to protect information, including encrypted (HTTPS) connections. No website or online transmission is completely secure, so please contact us by phone if you prefer not to share information online.
Children’s privacy
Our website is intended for parents, caregivers and job applicants. We do not knowingly collect personal information online directly from children under 13. Information about a child is provided by a parent or guardian as part of an application for services.
Your choices
You can ask us to access, correct or delete information you submitted through our website by emailing info@affautism.com or calling (718) 698-1300. We may need to keep certain information when the law requires it.
Links to other websites
Our website links to other sites, such as resources for families. We aren’t responsible for the privacy practices of those sites.
Changes to this policy
We may update this policy from time to time. The effective date at the top shows when it was last changed.
Contact us
A Friendly Face Autism Treatment Services
1887 Richmond Ave, Staten Island, NY 10314
Phone: (718) 698-1300
Email: info@affautism.com